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The Added Value of Sulzer’s Field Services: Expert On-Site Support for Your Industrial Equipment

  • cemnar0
  • Jul 30
  • 2 min read

Updated: Aug 6

Sulzer field service technician performing maintenance on industrial equipment onsite.

Introduction: Why On-Site Field Services are Key to Reliable Operations


In modern industrial environments, equipment uptime and performance are critical to meeting operational targets and customer commitments. Sulzer’s aftersales services include comprehensive field services that provide fast, expert on-site support from installation through maintenance and unexpected repairs. Bringing Sulzer expertise directly to your facility, our field service teams ensure your assets run safely, efficiently, and with minimal downtime.


Comprehensive Scope of Sulzer’s On-Site Field Services


Sulzer’s field service offerings are tailored to your operational needs, including:

  • Installation and Start-Up Assistance: Ensuring equipment is set up correctly from day one, minimizing early-stage problems

  • Commissioning Support: Full support with configuration, calibration, and testing to secure optimal initial performance

  • Maintenance and Inspection: Scheduled and preventive maintenance programs performed on site to extend equipment life

  • Troubleshooting and Emergency Repair: Rapid response teams to diagnose problems, conduct root-cause investigation, and restore operation quickly

  • Supervision Services: Expert supervision available to oversee your teams or third-party contractors for critical tasks and large projects

This flexibility ensures you have the right level of professional support when and where you need it.


The Benefits of Sulzer’s Field Services Backed by Global Expertise


  • Skilled and Trained Personnel: Sulzer technicians and engineers are specialized in our equipment and trained on the latest methods and technologies.

  • Access to Global Knowledge: Local teams supported by global engineering expertise ensure best-in-class solutions.

  • Optimized Equipment Performance: Expert field interventions help maintain peak operational efficiency and reduce unplanned downtime.

  • Efficient Parts Supply: Close integration with Sulzer’s spare parts logistics enables quick access to genuine parts on site.

  • Safety and Compliance: Stringent adherence to safety protocols and industry standards protects your workforce and assets.


Real-World Impact: Ensuring Long-Term Operational Success


From commissioning a new pump line to diagnosing complex turbomachinery issues, Sulzer’s field service guarantees trusted, professional support that makes the difference between costly downtime and smooth operation. Our commitment to excellence and continual improvement means your equipment benefits from the latest advances in maintenance and service.


Conclusion: Partner with Sulzer for Expert After Sales Field Services


Choosing Sulzer aftersales services for on-site field support means securing highly qualified technicians combined with extensive industry experience and a customer-focused approach. We deliver the expertise, responsiveness, and hands-on care your industrial assets require to perform at their best throughout their lifecycle.


Learn more about our After Sales Services
Contact Sulzer today to learn how our quick turn pump services and field expertise can help you reduce downtime and enhance the reliability of your installations.

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