Trusted after-sales Support
Tailored services designed to keep your operations running smoothly and efficiently.
Minimize Downtime
Fast response & delivery
Reliable on-site support
Extend Equipment Life
OEM-quality spare parts
Expert repair & overhaul
Optimize Plant Performance
Tailored service agreements
Predictable cost & uptime
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After-sales services for reliable, long-term performance
Our After-Sales services provide full support throughout the entire lifecycle of your installation helping you reduce downtime, extend operational life, and maintain peak performance over time.
From fast access to high-quality spare parts to expert on-site troubleshooting and condition-based maintenance, we work with you to safeguard your plant’s productivity, efficiency, and sustainability. We strive to deliver outstanding service to our customers: solutions that can be implemented at any time to increase service life, improve availability, reduce emissions, or simply deliver the right parts and labor quickly.
We are here to help when...
You operate Sulzer-designed equipment
Maximize performance and efficiency of your Sulzer equipment with expert support and guidance.
You want to prevent failures and extend operating life
Proactive maintenance strategies and quality parts to keep your operations running smoothly.
You need to reduce unplanned downtime
Fast, reliable support to keep your operations online.
You require spare parts with guaranteed quality
OEM-quality parts for optimal reliability and safety.
Comprehensive on-site services supporting installation, start-up, commissioning, inspection, and ongoing maintenance of Sulzer equipment.
Services are delivered by qualified technicians with deep knowledge of Sulzer systems, ensuring safe, efficient, and reliable operation from day one through the equipment's entire operational life.
Inspection, Maintenance and Repairs
In a competitive and efficiency-driven market, keeping your Sulzer-designed equipment in optimal condition is essential. Our inspection, maintenance, and repair services help you prevent failures, extend operating life, and avoid costly unplanned downtime.
We provide inspection and repair services for skids and equipment sold by Sulzer, ensuring consistent performance and process compliance throughout the lifecycle.
Our offering includes:
• Preventive maintenance programs, including tailor-made recommendations based on equipment history and operating conditions
• Regular diagnostics to detect early signs of wear, fouling, or process deviations
• Technical consultancy to help define the best service intervals and strategies
• Inspections and condition evaluations performed on-site or during planned shutdowns
• Repair services carried out at your facility or in one of our global service centers
• Customer training, available on-site or at Sulzer training centers, to support in-house maintenance and operations teams
Field Services
Sulzer provides comprehensive field services to support the installation, start-up, commissioning, inspection, and maintenance of your equipment — ensuring safe, efficient, and reliable operation from day one. These services are always connected to hardware and equipment designed and delivered by Sulzer, enabling us to provide unmatched insight into the correct operation, optimal performance, and long-term care of your systems.
We offer two flexible service models:
• Full provision of qualified Sulzer field service personnel to carry out the work
• Provision of supervisory experts to oversee activities performed by your team or third-party contractors
What you can expect:
• Detailed planning and coordination of field activities
• Start-up and commissioning assistance to ensure smooth ramp-up
• Skilled technicians with access to Sulzer’s global engineering knowledge
• Availability of spare parts, special tools, and assembly equipment
• Standard inspections and general overhauls to extend service life and reduce unplanned downtime
• Clear reporting, cost transparency, and efficient execution to minimize disruption
Spare Parts
Sulzer supplies spare parts for thousands of installations supporting your operations over the entire lifetime of your units.
All parts are manufactured to the same high-quality standards that define our production processes, with continuous improvements based on the latest technological developments.
Combined with smart logistics and local warehousing, we help you reduce downtime, extend reliability, and manage stock more efficiently.
Our customers benefit from:
• Modern and continuously optimized production facilities
• Short delivery times through efficient manufacturing and logistics
• Spare parts developed and improved according to state-of-the-art technology
• Local warehouse management and stock control solutions
• Tailored spare parts recommendations based on equipment lifecycle
• Access to Sulzer’s extensive equipment database and documentation archive for all equipment supplied
Spare parts
Reliable components delivered fast to keep your operations running
Field services
Expert on-site support for safe and reliable operations
Inspection, maintenance and repairs
Maximize equipment lifespan with preventive and corrective services
Measurable results and globally recognized expertise
Thousands of installations supported worldwide
+1000
Decades of experience in equipment lifecycle management
+60
Comprehensive spare parts inventory and supply chain
+90
Comprehensive spare parts inventory and supply chain
+90
150+ Years Experience
Proven track record in chemical process engineering and equipment manufacturing.
Global Presence
Worldwide support network with local expertise and rapid response capabilities.
Quality Assurance
ISO certified processes and rigorous quality control for reliable, safe operations.